Effective Date: August 3, 2025
Welcome to Lucky Nutra. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our nutritional supplement products. By accessing our site or placing an order, you accept and agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Eligibility & Use
You must be at least 18 years old to use this website and purchase products. You agree to use the site only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of our products complies with all applicable laws and regulations.
2. Products & Medical Disclaimer
Our products are dietary supplements designed to support general health. They are not intended to diagnose, treat, cure or prevent any disease, and statements on this site have not been evaluated by the Food Safety and Standards Authority of India. Consult your healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, taking medications or have a medical condition. We make reasonable efforts to display product descriptions and ingredients accurately but do not warrant that product information is complete, reliable or error free.
3. Orders, Pricing & Payment
All prices on our website are listed in Indian Rupees and are subject to change without notice. We reserve the right to limit quantities and to refuse or cancel any order at our discretion. In the event we make a change to or cancel an order, we will notify you. Payment must be received in full before your order is processed. We use third‑party payment processors; by placing an order you authorize us to charge your payment method for the total amount (including applicable taxes and shipping fees).
4. Shipping & Returns
Please review our Shipping Policy and Refund and Return Policy for information about processing times, shipping methods, and return eligibility. These policies are incorporated into these Terms by reference.
5. Accounts & Security
You may be required to create an account to access certain features. You agree to provide accurate, current and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is owned by Lucky Nutra or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
7. Prohibited Conduct
You agree not to: (a) use the site for any unlawful purpose; (b) attempt to gain unauthorized access to our systems; (c) interfere with or disrupt the operation of the site or servers; (d) use automated scripts to collect information or interact with the site; or (e) upload or transmit viruses or any other malicious code.
8. Disclaimer of Warranties
We provide our website and products “as is” and without any warranty or condition, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. Your use of the site and our products is at your own risk.
9. Limitation of Liability
To the extent permitted by law, Lucky Nutra and its affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to your use of the site or products. Our total liability for any claim arising from your use of the site or purchase of products shall not exceed the amount you paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Lucky Nutra, its directors, officers, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the site or breach of these Terms.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of India without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
12. Changes to These Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting on this page. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Lucky Nutra
Delhi, India
Email: support@luckynutra.com
Phone: +91 9311460958