Effective Date: August 3, 2025

At Lucky Nutra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our nutritional supplement products and services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

Personal Information: When you place an order or create an account, we collect personal details such as your name, billing and shipping address, email address, phone number, and payment information. We do not store complete payment card numbers; payments are processed securely by our third‑party payment processors.

Order and Usage Information: We collect information about your purchases, order history, and interactions with our site. We may also collect log and usage data, including IP address, browser type, device identifiers, and pages viewed, to help us improve our services and ensure security.

Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to remember your preferences, understand how you use our site, and measure marketing performance. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders, provide invoices and order confirmations, and manage shipping and delivery;
  • Communicate with you about your orders, respond to your questions, and provide customer support;
  • Send you marketing emails and promotions about our products if you have opted in; you can opt out at any time;
  • Improve our website, products and services, and conduct analytics and research;
  • Detect and prevent fraud, enforce our legal rights, and comply with applicable laws and regulations.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: We share information with trusted third parties who perform functions on our behalf, such as payment processors, shipping carriers, and analytics providers. These service providers are required to keep your information confidential and use it only to provide services to us.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights, safety or property, or that of our customers or others.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain personal information for as long as necessary to provide our services, complete our accounting, and comply with our legal obligations. We will delete or anonymize data when it is no longer required.

5. Security

We take reasonable administrative, technical, and physical measures to protect your information from loss, theft, and unauthorized access. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100 % secure.

6. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.

7. Your Rights and Choices

You may review, update, or correct the personal information in your account at any time by logging into your account. You may also contact us to request access to or deletion of your personal data. To stop receiving marketing emails, use the unsubscribe link in any email or contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy with a new effective date on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Lucky Nutra
Delhi, India
Email: support@luckynutra.com
Phone: +91 9311460958